Seasonal Disasters

One of the many reasons why we live in Westchester County is the beauty of each season. Every season in Westchester County has its glories, but each one has its own unique problems as well. Winter brings us snow, frozen pipes, and ice damming, while spring can deliver floods and mold growth. Fall brings us furnace puff backs and summer can mean volatile storms.

New Crystal Restoration provides prompt, expert disaster remediation using only the safest, most effective green cleaning products and restoration technologies.

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Flood events can be natural or man-made; either way, you wind up with a property full of nasty, standing water. The secret of effective flood damage mitigation is a rapid response – the longer the flood water is in your structure, the more harm it does.

New Crystal Restoration uses a combination of high powered pumps and industrial drying equipment to remove all traces of flood water from your structure. A highly trained member of our team will assess the nature and scope of the flood damage, creating the documentation you’ll need for insurance purposes and return your home back to pre-loss condition.

Floods contain way more than water. Many times, flood waters will carry dirt, debris, sewage material, petrochemicals like grease and oil, and other hazardous substances right into your home. We use highly effective, green cleaning products and protocols to get all of these worrisome materials right out of your house. We will restore your property, its surfaces and contents to their pre-disaster condition so it’s a healthy space for everyone to enjoy once again. We also take aggressive steps to prevent mold and mildew damage (common after a flooding event) before it starts – why have that headache if you don’t have to?​

Wind Damage​

Wind damage can range from the relatively minor – loose shingles, siding, or damage caused by a fallen tree or other objects the wind blows into your home or windows – to the quite intense, including structural damage and roof failure. New Crystal Restoration is Westchester County’s most experienced, expert disaster response team. We know exactly what it takes to address your wind damage issues.

Wind damage often occurs in conjunction with an extreme weather event, such as a blizzard or torrential rains. In these instances, our comprehensive approach will address the impact of this weather event while also addressing the wind damage concerns. We provide immediate board up or tarp up services to secure your property and prevent further damage from occurring. We also provide the thorough documentation your insurance agent will need to process the claim.

New Crystal Restoration has special experience working with special needs families, special needs facilities and special needs schools. We will make the restoration process as stress-free as possible.​

Storms & Natural Disasters​

Westchester County, as well as Long Island and surrounding areas, has been the scene of some truly major storms and natural disasters. Superstorm Sandy and Hurricane Irene did an unbelievable amount of damage when they were here. After those storms cleared away, it was New Crystal Restoration’s turn – and we made things better.

Our team has a special expertise in bringing homes and businesses back to life after they’ve been wiped out by a major storm event. We’re equipped to provide restoration services even during widespread community power outages. The sooner wind, water and other weather damage is addressed, the less impact the storm will have on your home. That’s why after there’s a weather event of a grand magnitude, our teams will be on the ground from the very first minute possible, using our cutting edge green cleaning products and restoration methods to rescue your property.​

Frozen Pipes

Any time the temperature drops below freezing, there is a chance that the water pipes in or around your home could freeze and then break. A small break in a pipe can result in a tremendous amount of damage. Less than a ¼” break in your pipes can allow up to 250 gallons of water per hour to flow unhindered into your property – a real mess in instances where the break is not discovered for hours or even days!

New Crystal Restoration has an expert team that knows exactly how to handle pipe breaks. When you call us in, we’ll respond promptly, provide you with an expert assessment of the scope of the damage, create the documentation you’ll need for your insurance claim, and get right to work, drying and restoring your property.

We use high powered pumps and industrial dryers to eliminate all the water from your home. Thorough cleaning and decontamination of all interior surfaces and contents is performed using green, non-toxic products that are so effective they exceed the government’s standard for hospital use! We use cutting-edge, industry leading practices to treat affected areas against future mold and mildew damage. You’ll love how quickly our prompt, professional team gets your property back to normal!​

Ice Damming​

An ice dam is a ridge of ice that forms at the edge of your property’s roof. This ridge prevents melting snow from draining off your roof in the expected fashion; instead, this melted snow water can back up under your shingles and roofing material. This creates leaks within the structure, potentially damaging your walls, ceiling, insulation and possessions. Ice damming can also contribute to mold and mildew damage, which presents a hazard to occupant health.

New Crystal Restoration has decades of experience and expertise in addressing ice damming damage. We’ll work closely with you to document the scope and extent of the problem, protect your property from additional damage, and restore affected areas. All work is done with green, non-toxic products and methods, ensuring that your property will be safe for anyone, even people with special health concerns, to occupy the property.

We will also make recommendations as to needed repairs to keep the ice damming problem from recurring in the coming winters. Over the years, we’ve developed very positive working relationships with many local roofers and contracting companies and can help you find the right professional to meet your needs.

Heating System Puffbacks​

A Puffback occurs when your home heating system ‘backs up’, returning the exhaust fumes and particular matter that’s meant to be vented outdoors into your home. This is generally a black, sooty, mess that permeates throughout your property – and it’s full of toxic chemicals that just aren’t healthy for your family and employees to be around.

New Crystal Restoration provides prompt, professional, green cleaning and restoration services after a heating system puffback. We use green cleaning products and restoration methods to eliminate every trace of soot and residue from your home and business, creating an environment where everyone can be happy and healthy.​

We Care About You

We are a local, multi-generational, award-winning company compassionate about helping those in our community achieve a safe and healthy home or business.

Turn-Key Services

We'll take the time to develop and offer individualized solutions designed to meet your needs.

Trust The Experts At New Crystal Restoration

Selecting the right company for all your cleaning and restoration needs is an important decision for any homeowner, business owner, and anyone who works with properties. While our prices are competitive, what sets us apart is our value: New Crystal Restoration provides an unmatched local experience. We have been working with property owners and their insurance companies for over 60 years. We help you do everything you need to achieve your property goals and protect your financial interests going forward.

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What People Are Saying About Us

Josephine The PlumberJosephine The Plumber
21:46 27 Jan 24
Lisa is professional and knowledgeable .
sonya polyakovsonya polyakov
16:27 17 Jan 24
Anthony and his team are absolutely excellent. They did an amazing job with our mold remmediation. Very professional, detail oriented, and trust worthy. Highly recommend working with them!
Halina MenifieldHalina Menifield
14:34 12 Nov 23
Anthony and his team were very efficient with asbestos removal. They were very prompt, communicated well and completed the job beyond my expectations. I definitely would use this company again.
Anthony GiannicoAnthony Giannico
01:03 30 Oct 23
New Crystal Restoration remediated our mold issue to the highest of standards. We communicated with them immediately after our lab results determined we had an issue, and their team came to our help within 24 hours. A game plan was put in place and work started right away. Their men worked diligently and quietly with the most respect for our home. Lou came out every morning and communicated with us every step of the way. Lisa assured us that she would make sure the work were done as though it were for her own family. When the work was completed the home inspector told us that this was the most professional job he had ever seen in a residential home. We are grateful to New Crystal Restoration for being so professional and above all getting the job done with the highest of standards.
Margaret LopezMargaret Lopez
19:52 24 Oct 23
We were very pleased with the mold remediation services provided by Crystal Restoration. Anthony Villani, Director of Operations, Project Manager, helped us to navigatethe seven days the team spent in our home. First and foremost, he provided us with a detailed estimate of the work that needed to be done. Once work began, he checked in on a daily basis with the team assigned to our house. We had ample opportunity to ask questions and get updates of progress. The workers handled our personal items with care, and conducted themselves in a professional manner. In addition to Anthony, the office staff was always available for questions or concerns. We are pleased that we chose Crystal Restoration for a project that was more complicated than we originally envisioned.
Ciara SalinaCiara Salina
01:33 14 Sep 23
I was surprised at how quickly they were able to come- very reliable. The staff is kind and extremely professional and they did a great job. My bathroom is spotless after a back up due to baby wipes. They were able to make sure I didn't have any water damage, they were extremely knowledgeable, especially Anthony!Thank you to the new Crystal restoration! We will be using you again!
John SalinaJohn Salina
18:58 13 Sep 23
I woke up to a sewage backup in our basement bathroom at 6am. I called New Crystal Restoration immediately and was pleasantly surprised that Anthony answered at such an early hour. He recommended an emergency plumber to come fix the backup, who was at my house within an hour. Anthony and team came immediately afterwards and cleaned up the mess left behind. The bathroom was left spotless and the NCR team was extremely professional. I would highly recommend them for any cleaning or restoration project!

New Crystal performed a Covid19 Cleaning for the Center. They did an amazing job and everyone felt great re-entering the facility. I would recommend New Crystal Restoration to anyone that wants the job done right!

Michael McCarthy(Don Bosco Community Center) - Port Chester, NY

New Crystal Restoration is a multifaceted company with amazing and dedicated staff who have the customer's interest at heart. They are concerned for your property, do the "right" job, are very meticulous, and perform to the customer's satisfaction. We have used them for mold remediation, water damage, restoration services, cleaning, air-cleaning, sanitizing (for COVID), and many similar jobs that require expert professional services. We continue to use them, and highly recommend them to anyone in need of home or business restoration services.

Michael CalgiCustomer – Harrison, NY

After all the violent storms this past spring, my sunroom was leaking in two places. I called New Crystal Restoration immediately, as this is not the first time that I have used their services. Their rapid response, correct assessment of the situation, and meticulous remediation was usual.

Mary DantinCustomer – White Plains, NY

Highly recommend

Jose Ortiz, Jr.Customer – Harrison, NY
Excellent service, prompt amd professional response, highly recommend utilizing them for your personal and commercial needs!
Vanessa & Michael ShalloCustomers – Harrison, NY

Excellent service once we got the estimate - very clear communication, responsive and professional. I’d use them again!

Christian BrucculeriCustomer – Chappaqua, NY

New Crystal Restoration was very professional. Don was very responsive and always pleasant and easy to communicate with. The team that was brought in to perform the restoration and remediation was also a pleasure to work with. They kept a clean work area and made sure at the end of their day everything was cleaned up. This was very much appreciated. We want to Thank Jessica for also responding to our needs. Time was of the essence and we were made to feel confident that all would be taken care of expeditiously and accurately. We would highly recommend this company for any of their services as this one was above our expectations.

Kreg & Eileen MortonCustomers – Philipstown, NY

Great job, professionally done. I was well pleased with all their work from start to finish. Highly recommend them.

Richard & Cynthia LaTerraCustomers – Norwood, NJ
We used New Crystal Restoration to remediate mold found in our attic. They were able to fit us in right away, and did an incredibly thorough job. My husband and I were both very pleased with the team's promptness and professionalism, and we would definitely use them again.
Marry SummonsCustomer – Rye Brook, NY

Don and his team arrived quickly to help mitigate our flood situation. They were very responsive and professional and explained all that they would be doing. Don assessed the damage and identified the solution very quickly and had his team go to work right away. They partitioned off the spaces being worked on in a very seamless manner. When complete they left the areas worked on in a condition ready for our contractor to do their work. All in all I was very satisfied with New Crystal Restoration's work and would recommend them if in need of any water damage cleanup work

Jeffrey SilvaCustomer – Baldwin Place, NY

It was a pleasure dealing with New Crystal Restoration. They were incredibly professional and were able to respond quickly to our mold situation. Everyone on site was friendly and professional and the job was done perfectly. I would highly recommend them! A++++

Debbie GrayCustomer – Livingston, NJ

Absolutely amazing service. Anthony and his team were extremely fast to respond and execute. Friendly, efficient, clean. An absolute pleasure to deal with.

Jason EdwardCustomer – Greenwich, CT

The company was immediately responsive to our emergency. All the people were very nice. Their work was professional and thorough. The manager checked the work regularly. The workers left the site clean every day they worked, and they removed the refuse on a daily basis. We couldn't have been happier!

Paulette Sink(The Seed Day Care Center) - Customer – Yorktown Heights, NY

Wonderful company - Anthony was attentive, responsive and explained the remediation process in detail for me. Very knowledgable and great to work with. Highly recommend!

Mary FlahertyCustomer – Rye, NY

We needed to have asbestos removed from our attic in order to sell our house. New Crystal was clean, responsive and fairy priced. Would definitely use them again!

Persephone ZillCustomer – Hastings-on-Hudson, NY

Absolutely great experience. A great team and very responsive. Fantastic job. Thanks guys.

Sudip DeyCustomer – Scarsdale, NY

As a mom, the fact that they are green and nontoxic is important to me. I am an insurance agency owner and we refer New Crystal Restoration when our clients have had fire or water damage to assist in with emergency clean up. The feedback we receive is always positive. They are fast and responsive and fair with handling the claim. Some companies will take advantage of a customer in these situations, but New Crystal is honest, reliable, and professional. I can't speak highly enough about them! They can also assist with mold and asbestos removal.

Nicole Johns(The Johns Family Agency) - Insurance Adjuster – Dobbs Ferry, NY

I have been known Austin and Lou, project managers of NCR, for years in several different mold projects. I observed their professional performance of their remediation work on time. They are very honest, empathetic and great people. All small businesses should be run with such care and pride. I highly recommend New Crystal Restoration to be your mold remediation guy. Thank you!!

Justin Joe(BNF Consulting) - Mold Assessor – Hartsdale, NY

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