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Seasonal Disasters


Flood events can be natural or man-made; either way, you wind up with a property full of nasty, standing water. The secret of effective flood damage mitigation is a rapid response – the longer the flood water is in your structure, the more harm it does.

New Crystal Restoration uses a combination of high powered pumps and industrial drying equipment to remove all traces of flood water from your structure. A highly trained member of our team will assess the nature and scope of the flood damage, creating the documentation you’ll need for insurance purposes and return your home back to pre-loss condition.

Floods contain way more than water. Many times, flood waters will carry dirt, debris, sewage material, petrochemicals like grease and oil, and other hazardous substances right into your home. We use highly effective, green cleaning products and protocols to get all of these worrisome materials right out of your house.  We will restore your property, its surfaces and contents to their pre-disaster condition so it’s a healthy space for everyone to enjoy once again.  We also take aggressive steps to prevent mold and mildew damage (common after a flooding event) before it starts – why have that headache if you don’t have to?

Have you had a flood?

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Wind Damage

Wind damage can range from the relatively minor – loose shingles, siding, or damage caused by a fallen tree or other objects the wind blows into your home or windows – to the quite intense, including structural damage and roof failure. New Crystal Restoration is Westchester County’s most experienced, expert disaster response team. We know exactly what it takes to address your wind damage issues.

Wind damage often occurs in conjunction with an extreme weather event, such as a blizzard or torrential rains. In these instances, our comprehensive approach will address the impact of this weather event while also addressing the wind damage concerns. We provide immediate board up or tarp up services to secure your property and prevent further damage from occurring. We also provide the thorough documentation your insurance agent will need to process the claim.

New Crystal Restoration has special experience working with special needs families, special needs facilities and special needs schools. We will make the restoration process as stress free as possible.

Want to learn more about our Special Needs practices?

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Storms & Natural Disasters

Westchester County, as well as Long Island and surrounding areas, has been the scene of some truly major storms and natural disasters. Superstorm Sandy and Hurricane Irene did an unbelievable amount of damage when they were here. After those storms cleared away, it was New Crystal Restoration’s turn – and we made things better.

Our team has a special expertise in bringing homes and businesses back to life after they’ve been wiped out by a major storm event. We’re equipped to provide restoration services even during widespread community power outages. The sooner wind, water and other weather damage is addressed, the less impact the storm will have on your home. That’s why after there’s a weather event of a grand magnitude, our teams will be on the ground from the very first minute possible, using our cutting edge green cleaning products and restoration methods to rescue your property.

Has a storm wrecked your place? We’re here to help!

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Pipe Breaks

Any time the temperature drops below freezing, there is a chance that the water pipes in or around your home could freeze and then break. A small break in a pipe can result in a tremendous amount of damage. Less than a ¼” break in your pipes can allow up to 250 gallons of water per hour to flow unhindered into your property – a real mess in instances where the break is not discovered for hours or even days!

New Crystal Restoration has an expert team that knows exactly how to handle pipe breaks. When you call us in, we’ll respond promptly, provide you with an expert assessment of the scope of the damage, create the documentation you’ll need for your insurance claim, and get right to work, drying and restoring your property.

We use high powered pumps and industrial dryers to eliminate all the water from your home. Thorough cleaning and decontamination of all interior surfaces and contents is performed using green, non-toxic products that are so effective they exceed the government’s standard for hospital use! We use cutting-edge, industry leading practices to treat affected areas against future mold and mildew damage. You’ll love how quickly our prompt, professional team gets your property back to normal!

Need help with broken pipes in Westchester? Contact Us Today!

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Ice Damming

An ice dam is a ridge of ice that forms at the edge of your property’s roof. This ridge prevents melting snow from draining off your roof in the expected fashion; instead, this melted snow water can back up under your shingles and roofing material. This creates leaks within the structure, potentially damaging your walls, ceiling, insulation and possessions. Ice damming can also contribute to mold and mildew damage, which presents a hazard to occupant health.

New Crystal Restoration has decades of experience and expertise in addressing ice damming damage. We’ll work closely with you to document the scope and extent of the problem, protect your property from additional damage, and restore affected areas. All work is done with green, non-toxic  products and methods, ensuring that your property will be safe for anyone, even people with special health concerns, to occupy the property.

We will also make recommendations as to needed repairs to keep the ice damming problem from recurring in the coming winters. Over the years, we’ve developed very positive working relationships with many local roofers and contracting companies, and can help you find the right professional to meet your needs.

Have an ice dam? We can help.

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Heating System Puffbacks

A Puffback occurs when your home heating system ‘backs up’, returning the exhaust fumes and particular matter that’s meant to be vented outdoors into your home. This is generally a black, sooty, mess that permeates throughout your property – and it’s full of toxic chemicals that just aren’t healthy for your family and employees to be around.

New Crystal Restoration provides prompt, professional,  green cleaning and restoration services after a heating system puffback. We use green cleaning products and restoration methods to eliminate every trace of soot and residue from your home and business, creating an environment where everyone can be happy and healthy.

Experienced Puffbacks In Your Home? We can help.

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