Fire Damage

Fire Damage

Fire moves with devastating intensity and speed. In the blink of an eye, the familiar surroundings of your home or business can be radically transformed. Even a small fire can have a major impact on your life, leaving you with stress and uncertainty.

Don’t let the aftermath of a fire affect your safety and well-being. New Crystal Restoration is Westchester County’s best, most experienced disaster response cleaning and restoration service. We serve both commercial and residential clients, helping families and business owners get their properties back to normal after a fire by eliminating all traces of fire, smoke, soot, and water damage.

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Act Fast After a Fire To Protect Your Property

Licensed & Insured

Our experts are trained and certified to navigate the complexities of fire damage - safely. They will restore your property in no time.

Safe, Advanced Resources

We feature green cleaning products and restoration methods so everyone - children, customers, employees, pets - will be able to enjoy the restored space safely.

Compassionate Company

We’re here for you 24/7 to answer your questions and concerns. We’re not a franchise – we’re a local, women-owned, family business that delivers superior service.

The Fire & Smoke Damage Restoration Process

In cases where the fire damage is minimal, soot and odor can still spread to other areas of the property if not attended to quickly. If the fire is more extensive, it is essential for a home or business owner to hire a reliable, dependable and licensed local restoration company. New Crystal Restoration has been working with property owners and their insurance companies since 1960. We help you do everything you need to get your life back to normal now – and protect your financial interests going forward.

1. Damage Assessment

Our experienced project manager will inspect the site, assess the scope of damages and assign crew members to begin the process of restoring the property.

2. Secure Your Property

Board-up, roof tarping, and installing a temporary entrance/exit may be required when there is a need to protect the property from further damage by vandals, weather events, and similar situations.

3. Coordinate Your Fire Claim

Together with the claims adjuster, our representative determines which areas need to be addressed and begins coordinating the restoration process. Every claim is different and since we are not a franchise, we have the ability to customize your service to meet your specific needs.

fire damaged apartment building

4. Restoration

Every project is different and therefore we customize our reconstruction services to meet your needs. After fire damage restoration services are performed, some projects may require sheetrock replacement, flooring installation, and more. We will work with you to create a plan to get your property back to normal.

Our green restoration services include:

  • 24-Hour Board-Up Service
  • Carpet & Upholstery Cleaning
  • Contents Cleaning
  • Contents Moving & Storage
  • Debris Removal & Carting
  • Dehumidification & Drying
  • Demolition
  • Deodorization
  • Dry Cleaning Services
  • Flooring Removal & Replacement
  • HVAC/Duct Cleaning
  • Interior Cleaning
  • Mold Prevention
  • Ozone Treatments
  • Reconstruction
  • Soot, Smoke, and Odor Removal
  • Water Extraction & Drying

We Work With Your Insurance

We have extensive experience providing insurance claims adjusters with the detailed, accurate information they’ll need to process your claim. We accept payment from ALL insurances. Our team will work closely with your insurance adjuster to settle your claim. Our bill will be sent directly to and paid by your insurance company.

Trained & Certified Technicians

Our experts are thoroughly trained in safely handling fire damage of various types and degrees. In addition to mitigation, we will also perform any needed reconstruction and repairs to bring your property back to normal.

Expect The Best From New Crystal Restoration

Your insurance policy allows you to select the restoration company of your choice. Our prices are competitive but what sets us apart is our value: New Crystal Restoration provides an unmatched local experience. We are the 1st restoration contractor in Westchester to offer green restoration services, which are proven to be both powerful and safe. We offer the best services at the best price!

We understand that you’re going to have concerns and questions about the restoration process. That’s why we’re always available to talk through the process and address any individual health concerns your family may have. We care about your property as much as you do, and do everything in our power to return your home or business back to normal.

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What People Are Saying About Us

Josephine The PlumberJosephine The Plumber
21:46 27 Jan 24
Lisa is professional and knowledgeable .
sonya polyakovsonya polyakov
16:27 17 Jan 24
Anthony and his team are absolutely excellent. They did an amazing job with our mold remmediation. Very professional, detail oriented, and trust worthy. Highly recommend working with them!
Halina MenifieldHalina Menifield
14:34 12 Nov 23
Anthony and his team were very efficient with asbestos removal. They were very prompt, communicated well and completed the job beyond my expectations. I definitely would use this company again.
Anthony GiannicoAnthony Giannico
01:03 30 Oct 23
New Crystal Restoration remediated our mold issue to the highest of standards. We communicated with them immediately after our lab results determined we had an issue, and their team came to our help within 24 hours. A game plan was put in place and work started right away. Their men worked diligently and quietly with the most respect for our home. Lou came out every morning and communicated with us every step of the way. Lisa assured us that she would make sure the work were done as though it were for her own family. When the work was completed the home inspector told us that this was the most professional job he had ever seen in a residential home. We are grateful to New Crystal Restoration for being so professional and above all getting the job done with the highest of standards.
Margaret LopezMargaret Lopez
19:52 24 Oct 23
We were very pleased with the mold remediation services provided by Crystal Restoration. Anthony Villani, Director of Operations, Project Manager, helped us to navigatethe seven days the team spent in our home. First and foremost, he provided us with a detailed estimate of the work that needed to be done. Once work began, he checked in on a daily basis with the team assigned to our house. We had ample opportunity to ask questions and get updates of progress. The workers handled our personal items with care, and conducted themselves in a professional manner. In addition to Anthony, the office staff was always available for questions or concerns. We are pleased that we chose Crystal Restoration for a project that was more complicated than we originally envisioned.
Ciara SalinaCiara Salina
01:33 14 Sep 23
I was surprised at how quickly they were able to come- very reliable. The staff is kind and extremely professional and they did a great job. My bathroom is spotless after a back up due to baby wipes. They were able to make sure I didn't have any water damage, they were extremely knowledgeable, especially Anthony!Thank you to the new Crystal restoration! We will be using you again!
John SalinaJohn Salina
18:58 13 Sep 23
I woke up to a sewage backup in our basement bathroom at 6am. I called New Crystal Restoration immediately and was pleasantly surprised that Anthony answered at such an early hour. He recommended an emergency plumber to come fix the backup, who was at my house within an hour. Anthony and team came immediately afterwards and cleaned up the mess left behind. The bathroom was left spotless and the NCR team was extremely professional. I would highly recommend them for any cleaning or restoration project!

New Crystal performed a Covid19 Cleaning for the Center. They did an amazing job and everyone felt great re-entering the facility. I would recommend New Crystal Restoration to anyone that wants the job done right!

Michael McCarthy(Don Bosco Community Center) - Port Chester, NY

New Crystal Restoration is a multifaceted company with amazing and dedicated staff who have the customer's interest at heart. They are concerned for your property, do the "right" job, are very meticulous, and perform to the customer's satisfaction. We have used them for mold remediation, water damage, restoration services, cleaning, air-cleaning, sanitizing (for COVID), and many similar jobs that require expert professional services. We continue to use them, and highly recommend them to anyone in need of home or business restoration services.

Michael CalgiCustomer – Harrison, NY

After all the violent storms this past spring, my sunroom was leaking in two places. I called New Crystal Restoration immediately, as this is not the first time that I have used their services. Their rapid response, correct assessment of the situation, and meticulous remediation was usual.

Mary DantinCustomer – White Plains, NY

Highly recommend

Jose Ortiz, Jr.Customer – Harrison, NY
Excellent service, prompt amd professional response, highly recommend utilizing them for your personal and commercial needs!
Vanessa & Michael ShalloCustomers – Harrison, NY

Excellent service once we got the estimate - very clear communication, responsive and professional. I’d use them again!

Christian BrucculeriCustomer – Chappaqua, NY

New Crystal Restoration was very professional. Don was very responsive and always pleasant and easy to communicate with. The team that was brought in to perform the restoration and remediation was also a pleasure to work with. They kept a clean work area and made sure at the end of their day everything was cleaned up. This was very much appreciated. We want to Thank Jessica for also responding to our needs. Time was of the essence and we were made to feel confident that all would be taken care of expeditiously and accurately. We would highly recommend this company for any of their services as this one was above our expectations.

Kreg & Eileen MortonCustomers – Philipstown, NY

Great job, professionally done. I was well pleased with all their work from start to finish. Highly recommend them.

Richard & Cynthia LaTerraCustomers – Norwood, NJ
We used New Crystal Restoration to remediate mold found in our attic. They were able to fit us in right away, and did an incredibly thorough job. My husband and I were both very pleased with the team's promptness and professionalism, and we would definitely use them again.
Marry SummonsCustomer – Rye Brook, NY

Don and his team arrived quickly to help mitigate our flood situation. They were very responsive and professional and explained all that they would be doing. Don assessed the damage and identified the solution very quickly and had his team go to work right away. They partitioned off the spaces being worked on in a very seamless manner. When complete they left the areas worked on in a condition ready for our contractor to do their work. All in all I was very satisfied with New Crystal Restoration's work and would recommend them if in need of any water damage cleanup work

Jeffrey SilvaCustomer – Baldwin Place, NY

It was a pleasure dealing with New Crystal Restoration. They were incredibly professional and were able to respond quickly to our mold situation. Everyone on site was friendly and professional and the job was done perfectly. I would highly recommend them! A++++

Debbie GrayCustomer – Livingston, NJ

Absolutely amazing service. Anthony and his team were extremely fast to respond and execute. Friendly, efficient, clean. An absolute pleasure to deal with.

Jason EdwardCustomer – Greenwich, CT

The company was immediately responsive to our emergency. All the people were very nice. Their work was professional and thorough. The manager checked the work regularly. The workers left the site clean every day they worked, and they removed the refuse on a daily basis. We couldn't have been happier!

Paulette Sink(The Seed Day Care Center) - Customer – Yorktown Heights, NY

Wonderful company - Anthony was attentive, responsive and explained the remediation process in detail for me. Very knowledgable and great to work with. Highly recommend!

Mary FlahertyCustomer – Rye, NY

We needed to have asbestos removed from our attic in order to sell our house. New Crystal was clean, responsive and fairy priced. Would definitely use them again!

Persephone ZillCustomer – Hastings-on-Hudson, NY

Absolutely great experience. A great team and very responsive. Fantastic job. Thanks guys.

Sudip DeyCustomer – Scarsdale, NY

As a mom, the fact that they are green and nontoxic is important to me. I am an insurance agency owner and we refer New Crystal Restoration when our clients have had fire or water damage to assist in with emergency clean up. The feedback we receive is always positive. They are fast and responsive and fair with handling the claim. Some companies will take advantage of a customer in these situations, but New Crystal is honest, reliable, and professional. I can't speak highly enough about them! They can also assist with mold and asbestos removal.

Nicole Johns(The Johns Family Agency) - Insurance Adjuster – Dobbs Ferry, NY

I have been known Austin and Lou, project managers of NCR, for years in several different mold projects. I observed their professional performance of their remediation work on time. They are very honest, empathetic and great people. All small businesses should be run with such care and pride. I highly recommend New Crystal Restoration to be your mold remediation guy. Thank you!!

Justin Joe(BNF Consulting) - Mold Assessor – Hartsdale, NY

3 Simple Steps for Fire & Smoke Damage Cleanup

Allow New Crystal Restoration to help you transform your property and gain the confidence you need to know it is safer, cleaner, and healthier than before.


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We come equipped and prepared to handle fire damage losses of various scopes and sizes.


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From inspection to full repairs, we’ll do all the work to restore your property back to normal.


Back to Normal

You can relax knowing your property is restored and safe once again.