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History of New Crystal Restorations

New Crystal Restoration is Westchester County’s most trusted disaster response professionals. Whether the catastrophe is naturally caused or man-made, New Crystal Restoration answers the call with highly trained personnel, caring personal service, and state-of-the-art cleaning and restoration technology. Reinvented in 2008, New Crystal Restoration was formed and is managed by the founder’s children. Motivated by our commitment to provide the best services using the best products, we hold the distinction of being Westchester’s 1st green restoration company. Our decision to “go green” was inspired by our family’s personal challenges with autism and special needs. We know that powerful cleaning need not be harmful and toxic. The safe products we now use are a better alternative to the products my dad used decades ago. We place a high premium on health and safety, as does our fellow Westchester County neighbors. We are Westchester!

New Crystal Restoration is ready to respond 24-hours a day, 365 days a year. When disaster strikes, we are there — FAST.

Providing Total Service

Disasters are, by definition, very upsetting events. We understand that. That’s why every aspect of the restoration process, from meeting with the insured to assessing the damage, to supervising the crew in the cleaning and restoring of damaged areas, is done with complete client satisfaction in mind. Our goal, no matter how large or small the task may be, is to provide superior results, attentive and caring service, and complete customer satisfaction. Our unconditional guarantee means that clients can rely on our help in a time of crisis.

New Crystal Restoration has a commitment to each client we serve that goes beyond cleaning and repair. We’re here to help you get your life back to normal. We understand that you’re going to have concerns and questions about the restoration process. That’s why we’re always available to talk through the process and addressing any individual health concerns your family may have. We care about your property as much as you do, and do everything in our power to return your home or business to normal as soon as possible.

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Experience & Stability Matter

There are many disaster restoration companies out there. Sometimes it seems like a new one pops up every single day. The reason for this is simple: disaster restoration is marketed as a quick, simple business to run, and many inexperienced people buy into the idea that paying a franchise fee makes them instant experts.

However, disaster restoration is actually a fairly complicated business. There’s a lot to be handled to restore your building to a safe, healthy state – and there’s also the issue of ensuring all paperwork and documentation is provided to facilitate the timely payment of your insurance claims as well as the need to address the emotional concerns of the property owner and residents after a traumatic event.

New Crystal Restoration has been in this business for decades. We didn’t get into it to make fast money; we do this because we know it’s a meaningful way to change lives for the better. We’re not going to cut and run once a ‘better opportunity’ comes along: disaster restoration is what we’ve always done and it’s what we’re always going to do. 2015 proudly marks the 3rd generation of our family joining the Crystal team. Our expertise is well –known throughout the region, and we’re proud to be on the approved contractor list for most major insurers in our coverage area. You can count on New Crystal Restoration to be there for you.

Green Cleaning & Special Needs: Our Unique Expertise

Each project manager employed by New Crystal Restoration has been specially trained in all aspects of fire, smoke, water and odor damage restoration, as well as mold remediation, and is equipped with the most up-to-date diagnostic testing tools. Our crews are knowledgeable in the use of the latest state-of-the-art equipment and cleaning supplies, and are provided with personal protective gear when necessary.

Additionally, New Crystal Restoration has embraced leading-edge green cleaning and restoration products and technologies. We have done this because the results are superior, providing a fully restored home without toxic and potentially harmful chemical residues being left behind.

We’re also the disaster restoration service you want if someone in your family has special needs. As a mother of a child with Autism, I’m very aware of the impact chemicals can have on our physical and emotional health. The same situation is true for someone who has allergies, asthma, multiple chemical sensitivities and other health concerns. Our commitment to green, planet-friendly cleaning products and methodologies is only the beginning: we’ll work closely with you to create a space that’s healthy for everyone.

Find out more about our green approach to home restoration

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